How to track
For Australia, shipping takes 5-10days excluding weekends or public holidays. Please track via http://auspost.com.au/
For USA, UK shipping takes 10-15 days excluding weekends or public holidays. Please track via DHL https://www.globalmail.
For other International. It will take 15-20 days You can track it via DHL service https://www.globalmail.
Please note: some countries in Europe, South Africa...may not have online tracking so you have to use your RX tracking number to call your local post office to enquire.
We do not have control over the delivery so do not blame us, but we will try to help you out the best we can so you can get your item.
All orders that claim as missing, did not arrived have to lodge the claim with us to investigate. If the parcel is found to be lost then you only need to pay a shipping fees of $6.95 so we can resend your item.